Customer Service Advocate - Vietnamese Speaker - Job Overseas (Kuala Lumpur)

Báo lỗi

☞ TDCX MALAYSIA SDN. BHD

Lượt xem: 141

Ngày cập nhật: 10-12-2024

Địa điểm: Nước ngoài

Ngành nghề: Bán hàng Marketing - PR Tư vấn - Chăm sóc khách hàng

Số lượng tuyển: 5 người

Vị trí: Nhân viên

Mức lương: Thương lượng

Kinh nghiệm: 1 năm

Giới tính: Không yêu cầu

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Mô tả công việc

● Support Google customers for online marketing and campaigns on Google My Business.
● Communicates to customers via phone, email or chat for any issues related to their interaction with Google My Business
● Manage the relationship between Google and its customers resulting in increased business by providing consultative advice sales solutions.
● Act as a voice for users/advertisers to provide product and process improvement opportunities back to Google.
● Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.

Yêu cầu công việc

• Possess at least a bachelor’s degree in any field.
• Preferable 1-2 years of experience in a customer service role OR experience in coaching, training, or educating in a sales environment.
• Good command of English and native language.
• Experience in customer service or sales.

Quyền lợi công việc

RM3800 – RM4400 + (RM 500 KPI Incentive)
= 900USD - 1100 USD + ( 125USD KPI Incentive)
Working hours - Monday to Friday
Free air ticket from Vietnam to Malaysia
Free accommodation for 1 month
Outpatient RM600 for 1-year contract
Hospitalization RM20K & RM120 (per bed)
Permanent job / Full time
Minimum Degree or 2 years experience in arelated field
Fresh graduates are encouraged to apply
Experienced candidates will be added advantages
Location : Malaysia (KL Sentral area / Nearby LRT & KTM & MRT)

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Hạn nộp: 09-01-2025

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