Chăm Sóc Khách HàngGiỏiTiếng AnhCa Đêm (Customer Service Staff) - Làm Việc Tại Quận 7, Lương Từ 12 Triệu NET, Nghỉ 2 Ngày 1 Tuần
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☞ CÔNG TY TNHH GBG GROUP SERVICES
Aussicht: 101
Update Tag: 10-12-2024
Ort: Ho Chi Minh
Kategorie: Der Umsatz Beratung / Kundenservice
Anzahl der Rekruten: 5 người
Position: Nhân viên
Erfahrung: 1 năm
Sex: Không yêu cầu
Jobbeschreibung
Mô tả công việcJoin us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the citys most prestigious buildings.
As a customer service staff, youll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding journey.
- Answer questions from customers by chatting, emailing, and/or talking on the phone.
- Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.
- Cooperate with other staff to solve problems.
- Follow communication procedures, guidelines, and policies.
- Listen and resolve customers’ concerns, issues, and questions to your best ability.
- Prepare customer reports by gathering data collected during customer interactions.
- Refer issues and questions to managers if necessary.
WORKING TIME:
- 5 night working shifts a week. From 8PM to 5AM. (Night shift will have 30% salary bonus per hour from 10PM-5AM, by law.)
- 1 hour of break in any time of the shift.
- You will have TWO random days off/week, this will be decided by the company.
Stellenanforderung
Yêu cầu ứng viên- Excellent English communication, speaking confidently and fluently (Clear voice).
- Having at least 1 year of experience in related fields.
- Proactive, helpful, and willing to learn.
- Must work in the office. (No remote and hybrid option)
Job Nutzen
Quyền lợiFrist: 09-01-2025
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