Digital Marketing Customer Support/ Customer Service Representative

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☞ TDCX MALAYSIA SDN. BHD

Aussicht: 121

Update Tag: 30-12-2024

Ort: International

Kategorie: Der Umsatz Beratung / Kundenservice

Anzahl der Rekruten: 20 người

Position: Nhân viên

Gehalt: Thương lượng

Erfahrung: 1 năm

Sex: Không yêu cầu

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Jobbeschreibung

● Communicates to customers via phone, email or chat for any issues related to their interaction with Adwords platform.
● Manage the relationship between the internet giant and its customers resulting in increased business by providing consultative advice sales solutions.
● Tell us how we can be better and act as a voice for users/advertisers to provide product and process improvement opportunities back to the internet giant.
● Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.

Stellenanforderung

• Possess at least Bachelor’s Degree in any field, preferably advertising or marketing.
• Excellent communication skill in English and your native language
• 1-2 years of experience in customer support will be an added advantage
• Fresh graduate is welcomed to apply
• Passion for social media, online marketing or online advertising.
• A creative mind set and understanding of customer needs
• Strong communication skills and a flair for convincing and presenting an argument
• The ability to work in an organized and structured manner
• Excellent attention to detail

Job Nutzen

  • Working hours - Monday to Friday (9.45am – 7.15pm)
  • Free air ticket from Vietnam to Malaysia
  • Free accommodation for 1 month
  • Outpatient RM600 for 1 year contract
  • Permanent job / Full time
  • Fresh graduates are encouraged to apply
  • Location : Malaysia (KL Sentral area / Nearby LRT & KTM & MRT)
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Frist: 29-01-2025

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