Nhân Viên Tư Vấn Du Học - Educational Counsellor [Hà Nội]

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☞ Trung Tâm Anh Ngữ ILA

Aussicht: 111

Update Tag: 06-10-2024

Ort: Ha Noi

Kategorie: Bildung / Ausbildung Beratung / Kundenservice

Anzahl der Rekruten: 2 người

Position: Nhân viên

Gehalt: Thương lượng

Erfahrung: 2 năm

Sex: Không yêu cầu

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Jobbeschreibung

- Have excellent knowledge in terms of product and functional knowledge
- Give counselling to customers in person, on phone and by email
- Do telesales
- Complete school application and visa application
- Liaise with overseas schools on student application and issues
- Make sure the student folder filed with appropriate and enough documents
- Handle customer issues; get support from superiors if necessary
- Conduct visa training and program orientation
- Follow up student study pathway with schools
- Conduct customer service after sales: build up supporter network and strengthen relationship with students
- Be interpreter for department seminars & support school partners at fairs
- Get to know and update overseas study market, competitors and other related education organizations frequently
- Attend training workshops, exhibitions, fairs and relevant events
- Be leaders for summer course program
- Make sure the working area neat and tidy
- Support CS and DM on assigned tasks

Stellenanforderung

Qualifications
- University/College Degree
- Experience in Overseas Study area and Administration is an advantage
Skills
- Leadership/Ownership
- Team work
- Communication
- Problem solving
- Creativity
- Cooperation
- Capability building
- Language: Excellent English and Vietnamese (4 skills), Upper-Intermediate
- Computer: Excellent at MS-Office (Word, Excel, PowerPoint, Outlook)
- Other requirements: Right mind-set, in good healthy condition, active, adaptable and flexible

Job Nutzen

- Competitive salary and commission => Overall average income from 15 mil to 25 mil gross per month
- Social insurance as labor law
- Health care package : covered by ILA
- Knowledge about overseas study products
- Overseas travelling opportunities

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