Customer Quality Engineer (CQE)

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☞ Công ty TNHH FRIWO Việt Nam

View: 104

Update day: 10-12-2024

Location: Dong Nai

Category: High Technology

Number of recruitment: 1

Position: Kỹ sư

Salary: Thỏa thuận

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Job description

1. Receive the customer complaint and work with related department for issue analysis. 2. Preparation of 8D reports, application of problem solving tools (PDCA, 8D, others). Operating the relevant IT ERP systems (SAP/IFS…) 3. Initiate quality assurance and quality improvement measures. Check effectiveness and start corrective measure if necessary. 4. Work with SAP system to complete the task and control the response on-time 5. Prepare the meeting with other department for root cause analysis and CAPA 6. Discussion with customers, development, design and production (e.g CIP…), as well as all product sites 7. Complete the other tasks from Lab & customer quality manager

Job requirement

Experience handle customer complaint in the electronic field (1-3 years experience) University/College Degree * Knowledge Required: 1. Analytical thinking, ability to work in a team, sense of responsibility. 2. Processing of customer complaints and preparation of 8D reports. 3. Fault analysis on power suppliers, chargers and battery packs. 4. Using quality tools FMEA, Ishikawa diagram, 5 Whys… 5. English spoken and written well

Job benefit

Benefits according to the regime of the company.
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Other information

- 01 job application
- 01 CV
- 01 resident permit, 3 identify cards, , 01 medical statement
- 01 character reference
- Related certificate

Language of presentation:

Contact Information

Contact: Ms Helen

Deadline: 09-01-2025

Click to apply for free candidate

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