Customer Service Representative Intern

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☞ APL LOGISTICS VIET NAM

View: 121

Update day: 06-05-2024

Location: Vietnam

Category: Other Export / Import Transport / Logistics / Warehouse

Position: Nhân viên chính thức

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Job content

Customer Service Representative Intern

Job Description

  • Perform and monitor the vendor’s Booking/ Documents in daily work upon the assignment from Customer service Supervisor/Team Leader, ensure smooth and consistent operations of service required by Customers
  • Execute and adhere to customer service requirements from LPs/FAPs.
  • Achieve excellence service through internal/external KPIs
  • Problem Resolution – ensure issues are tackled immediately and escalate to Customer Service Team Lead / Supervisor when there is potential cost impact.

Job Requirements

  • University Degree, preferably majoring in Economic, Foreign Trade, Supply Chain / Logistics or related majors.
  • Knowledge in foreign trade, logistics management and other supply chain-related services.
  • Good spoken and written communication skills.
  • Team player with the ability to work independently.

Benefits

  • Monthly allowance
  • Monthly lunch allowance: VND 800,000
  • Annual Leave: 1 day / 1 working month
  • Accidental Insurance
  • Internship completion certificate
  • Job opportunities at APLL

Contact information

Contact: (+84-28) 3822 1166 (Ms. Hoa), HR Department

Deadline: 05-06-2024

Click to apply for free candidate

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