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☞ Công Ty TNHH Mentfield QV Logistics Việt Nam

View: 101

Update day: 10-12-2024

Location: Ho Chi Minh

Category: Consulting / Customer Service Transport / Logistics / Warehouse Export / Import

Number of recruitment: 2 người

Position: Nhân viên

Salary: Thoả thuận

Experience: 1 năm

Gender: Nữ

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Job description

Mô tả công việc
  • Operation duties to include coordination with shippers, trucker, Shipping Lines/Co-loaders and overseas agents for export of shipments.
  • Complete process of shipment includes arranging for pick-up, booking, document preparation (BL, Invoice, certificate of origin, export permit declaration and/or AMS/IFS/ACI/AFR filling, if applicable) forwarding, follow-up tracking and tracing to final destination.
  • Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier and overseas agent throughout the process and choosing proper routing appropriate to the customer’s needs.
  • Employees may also have additional responsibilities in accordance with supporting a specific department and be tasked with specific, individualize assignments.
  • Resolve issues respective to client requirements, data input-general customer service inquires related to tracking & tracing.
  • Resolve billing discrepancies and discrepancies against client SOP’s.

Job requirement

Yêu cầu ứng viên
  • Good English and more foreign languages like Chinese, Japanese, etc. are advantages.
  • Having experience customer service is an advantage.
  • Having experience from 1 to 2 years.

Job benefit

Quyền lợi
  • Full participation in the social insurance, Medical Insurance
  • Working hours: Monday – Friday (morning: 8h00 – 12h00; afternoon: 13h30 – 17h30) and Saturday morning (8h00 – 12h00)
  • Professional working environment, friendly community colleagues
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Deadline: 09-01-2025

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