Student Advisor Specialist - HN & HCM

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☞ Tổ Hợp Công Nghệ Giáo Dục TOPICA

View: 111

Update day: 16-04-2024

Location: Ho Chi Minh Ha Noi

Category: Education / Training Interpreter / Translator Consulting / Customer Service

Number of recruitment: 5 người

Position: Nhân viên

Salary: Thoả thuận

Experience: 1 năm

Gender: Không yêu cầu

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Job description

At Topica, our mission is to make education accessible to everyone and enable lifelong learning. Were a multidisciplinary team thats passionate about creating products that improve peoples lives. We believe our growth would come by building a core team that will focus exclusively on how to make world-class products.

Advisor Executives are those who take care of all learning activities of students in our online English course at Topica Native. The Advisor Executive who is expected to be not only a tutor but also a partner will support students to learn, make them motivated and move their English skills forward.

What will you do?

  • Follow all learning activities of students to motivate them to learn gradually and get improved, support to timely solve all problems based on scripts and FAQs.
  • Implement online 1-1 review session twice a month with students.
  • Cooperate with other departments to handle all issues if any.
  • Participate in building and upgrading caring process or CRM system in a more smooth and convenient way.
  • Do other development tasks when manager requires.

Job requirement

  • Graduated from English Teaching, English Language or relevant fields.
  • Have a degree or English ability equivalent to IELTS 6.5
  • At least 1 year of experience in the position of English teacher, English tutor, Customer Service Specialist or similar positions. Working in English training organizations and projects is preferred.
  • Resistant to high pressure at work
  • Strong interpersonal skills.
  • Has logical thinking, well organized. Being progressive and willing to learn.

Job benefit

  • Flexible working hours
  • Lunch and parking allowance
  • Fast paced and multinational working environment
  • Supportive and professional colleagues
  • Awesome & open co-working space
  • Internal Training (Technical & Functional); Opportunities for English Training

You will be joining Topica at the beginning of an exciting journey, and will be given a large degree of freedom in shaping and impacting your role. We provide an environment where you can be best of yourself, grow with us and together we make it work. You will play an important part in helping us reach the next destination.

Furthermore, we offer an attractive remuneration package, with benefits, matching our requirements and expectations.

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Deadline: 16-05-2024

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