Junior Business Analyst

Erreur

☞ Công ty Cổ phần Công nghệ RockyHub

Vue: 101

Jour de mise à jour: 10-12-2024

Localisation: Ha Noi

Catégorie: Informatique

Nombre de recrutements: 1 người

Niveau: Nhân viên

Salaire: 8 - 12 triệu

Expérience: 1 năm

Le genre: Không yêu cầu

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Description de l’emploi

Mô tả công việc

RockyHub, part of Secomus Technology, focuses on creating innovative products to support merchants operating on Shopify. We are currently developing a suite of applications to meet diverse merchant needs. Our flagship product, the Meety Appointment Booking App, is a built-for-Shopify app that helps merchants set up and manage appointments and bookings seamlessly. With more apps in the pipeline, we are expanding our team to drive growth across all our products.

  • Position Overview

    • We are seeking a motivated and detail-oriented full-time Junior Business Analyst to support the development and enhancement of our current and future apps. The Junior Business Analyst will assist in defining product requirements, coordinating development efforts, and ensuring successful product launches.

    Responsibilities:

    Product Development (40%):

    • Assist in creating and maintaining product roadmaps and timelines.
    • Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to support product development activities.
    • Help create detailed product specifications, BA documents, user stories, and acceptance criteria.
    • Coordinate and participate in UAT to ensure new features and updates meet user needs and acceptance criteria.
    • Document and report UAT findings to the product and development teams.
    • Assist in resolving issues identified during UAT to ensure a smooth product release.

    User Research and Feedback (20%):

    • Conduct market research to identify trends, user needs, and competitive landscape.
    • Gather user feedback through surveys, interviews, and usability testing.
    • Analyze user data and feedback to identify areas for improvement and new feature opportunities.
    • Help prioritize features and improvements based on user needs, business goals, and technical feasibility.

    UX Writing and User Communication (20%):

    • Assist in writing clear and concise UX copy for product interfaces, ensuring a seamless user experience.
    • Communicate feature updates and product changes to users effectively via different channels (email Marketing, changelog updates, etc).
    • Maintain comprehensive documentation of product features, requirements, and updates.

    Design and Prototyping (20%):

    • Create wireframes, sketches, and mockups to visualize new product features and improvements.
    • Collaborate with designers and developers to translate wireframes and sketches into functional features.

    Exigences de l’emploi

    Yêu cầu ứng viên
    • Bachelor’s degree in Marketing, Business, Product Management, or a related field.
    • 1+ years of experience in business analyst, and/or product management, preferably within the SaaS or e-commerce space (fresher is welcome to apply).
    • Exceptional English written and verbal communication skills, with IELTS 7.0 or equivalent.
    • Have sound UX/UI knowledge, and experience using product design tools (Figma, Visily, Sketch, etc)
    • Good teamwork, deadline respect, hard work, and good time management.

    Preferred Skills:

    • Experience working with US/UK clients
    • Have experience with e-commerce platforms (Shopify, WooCommerce, Magento, etc)

    Bénéfice d’emploi

    Quyền lợi
    • Tea-break afternoons with company
    • Participate in the companys learning program on e-commerce, UX/UI, customer care, growth mindset, etc.
    • Learn and apply methods/tools for work such as Kanban, Scrum,...
    • Travel once a year, and other periodic picnic and teambuilding activities
    • Young, dynamic, comfortable, fast-growing working environment
    • Gross salary 8-12 million/month depending on ability and experience + project bonus (based on project performance).
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    Date limite: 09-01-2025

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