Nhân Viên Chăm Sóc Khách Hàng Giỏi Tiếng Anh (Lương Cứng 9 Triệu + Bonus)

Erreur

☞ CÔNG TY TNHH GBG GROUP SERVICES

Vue: 121

Jour de mise à jour: 10-12-2024

Localisation: Ho Chi Minh

Catégorie: Ventes Marketing / RP Conseil / Service client

Nombre de recrutements: 20 người

Niveau: Nhân viên

Salaire: Thương lượng

Le genre: Không yêu cầu

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Description de l’emploi

  • Answer questions from customers by chatting, emailing and/or talking on the phone.
  • Work with clients who have complaints, orders, or require information about services purchased from the company while maintain a positive attitude and calmly respond.
  • Cooperate with other staff to solve problems.
  • Follow communication procedures, guidelines, and policies.
  • Listen and resolve customers’ concerns, issues and questions to your best ability.
  • Prepare customer reports by gathering data collected during customer interactions.
  • Refer issues and questions to managers if necessary.

WORKING TIME:

  • Day shift: 11:00 AM to 08:00 PM.
  • Night shift: 08:00 PM to 05:00 AM.
  • Five working days a week.

Exigences de l’emploi

REQUIREMENTS:

  • Communicate in English confidently and fluently.
  • No experience needed. We will train you.
  • Proactive, helpful, and willing to learn.
  • Able to work NIGHT SHIFTS (8 PM-5 AM) and WEEKENDS. Maximum 3 night shifts/week.
  • Must work in the office. Don’t worry, we have everything you need here, computers, snacks, drinks, and a security system.

Bénéfice d’emploi

BENEFITS:

  • 12 days off a year.
  • Salary review once a year.
  • Birthday party monthly.
  • Gifts on international/national holidays. (Womens day, Valentines,..)
  • Annual Health Check.
  • Social Security.
  • 30% BONUS for night shifts (from 10 PM to 5 AM).
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Date limite: 09-01-2025

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