IT Manager

Mô tả công việc

Key Responsibilities: - Develop Vietnam operation’s computing networks such as local area networks (LANs), wide area networks (WANS), and data infrastructure - Coordinate with HQ IT, authorities, and service providers to roll out various network or system projects - Carry out installation, maintenance, optimization, and monitoring of wireless or wired network equipment and other routine network hardware - Perform analysis and monitoring of network availability and performance over expectations; carry out performance tuning and assist in troubleshooting network issues; make network performance reports and statistics available - Collaborate with service providers and vendors to resolve problems relating to routine network and effect appropriate solutions - Perform network security duties such as managing host security, configuring firewalls, deleting and adding users, and disaster recovery and backup planning - Develop and maintain procedures for disaster recovery, usage, and network administration, including backups, patching, security, hardware, software, or other items as deemed necessary - Repairing hardware malfunctions, software issues, and networking problems - Provide technical support on-site or via remote-access systems to system users - Perform after-hour maintenance and emergency on-call work as needed - Provide training and assistance to system users on usage of new network services or/and applications and other relevant applications - Provide training to users to maximize the use of computing and network systems - Installing and support systems from documented specifications and requirements - Support business / operation system roll out following the directions from Management - Maintain complete and accurate records of IT inventory, including both hardware and software - Provide necessary technical support to Digital Printing Department, both hardware and software - Coordinate and maintain good business relationship with IT vendors / service providers