English Trainer - Chuyên Viên Đào Tạo Tiếng Anh Thu Nhập Từ 1000$-1500$
Errore
Visualizza: 111
Giorno di aggiornamento: 29-10-2024
Località: Ha Noi
Categoria: Istruzione / Formazione IT - Software Interprete / Traduttore
Numero di reclute: 1 người
Posizione: Nhân viên
Stipendio: Thương lượng
Esperienza: 2 năm
Sesso: Không yêu cầu
Descrizione del lavoro
As a Tek Expert Instructor you will be the primary facilitator of English/Accent Program within your region, and contribute to global deliveries as well. You will have the opportunity to deliver a variety of training, practice, and coaching activities that develop comprehension, language usage, accent and voice quality in face-to-face, telephone, Skype, email, and chat work environments. You will also be part of a global Learning and Development team of professionals, with access to a full career path in the learning field.
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Scope of Work:
- Deliver English/Accent skills training to new employees throughout their onboarding program, fully preparing them to delivery high quality customer experiences.
- Support global training initiatives by facilitating virtual assessments, training, and coaching sessions.
- Deliver learning using a variety of content including examples, exercises, job aides, practice tools and applications.
- Work with the English Program Manager/Instructional Designer to understand the design, assist in developing course materials, and deliver the program effectively.
- Work with the Talent Acquisition team to consistently implement a process that aligns pre-hire assessments and post hire skill development.
- Work with Site Training Managers to schedule and track all training sessions, activities, and results.
- Conduct coaching during and after training to give feedback and reinforce skills. Document feedback and share with managers.
- Review live and recorded calls regularly. Evaluate pronunciation, voice quality and accent, language usage. Meet with management to discuss recommendations for improvement.
- Work with the global L&D English Delivery team to review results. Assess progress and results. Recommend improvements in core curriculum of training activities, exercises, tests/assessments and related materials.
- Contribute to monthly reports showing training results and impact.
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Impact:
- Collaborate with Managers and L&D team members to achieve consistent results from the training, ongoing practice, and regular feedback.
- Partner with Recruiters to ensure the English pre-employment assessment process is effective and aligned with the English program.
- Successfully transition new hires from training to their role through engaging and interactive learning, feedback, and a plan for continuous practice.
- Influence site managers and leaders to provide a supportive learning environment where employees are motivated to practice and improve outside the classroom.
- Calibrate with Quality Analysts and Managers to provide consistency in feedback to employees.
- Capture best practices and share recommendations to improve the Global English/Accent curriculum and keep it effective and consistent.
Requisiti di lavoro
- Vietnamese with degree in English.
- 2+ years of experience teaching English.
- International language teaching certification such as TOEIC, BULATS, BRIGHT, or IELTS or equivalent is desired.
- Strong facilitation skills in classroom and virtual delivery.
- Experience developing course content to make it business relevant.
- Ability to understand program objectives and set and achieve measurable goals that are aligned to business goals.
- Effective presentation and communication skills.
- Good organizational and planning skills.
- Excellent written and oral English language, equivalent to a C2 on the CEFR scale. Prefer a UK or US accent.
- Experience in the outsourcing industry (Customer Service and/ or IT) is highly desired.
Beneficio del lavoro
1. Salary, bonus, insurance:
- Attractive yearly performance bonus/KPI
- Health insurance and health-check once a year at good hospitals
2. Training:
- Approach newest technology from customers all over the world (Microsoft & MicroFocus), get certificate after completing courses
- Soft-skill courses: Cultivate Your Leadership Program, Unleash Your Potential Program...
- Cross-business-line internal transfer/promotion
3. Activities:
- Book Exchange day, Tek Experts Uprace - Run for Community, 14-Day English Challenge, Tek Expert Summer Trip, Tek League football, Tek Experts Table Tennis Tournament, Loyal Employee Ceremony, Tek Experts X-Factor, Tek Experts Family day, Tek Experts Fashion Show, Tek Experts Eco Day, Tek Experts Dance Contest...
4. Working environment:
- Diverse nationality in office
- Flexible working time (performance-focus), 5 working days per week
- Modern facilities with 2 monitors
Scadenza: 09-01-2025
Clicca per candidarti per un candidato gratuito
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