Customer Support & Order Management
エラー
見る: 103
更新日: 10-12-2024
場所: Ha Noi
カテゴリー: 輸出入 コンサルティング/カスタマーサービス
募集人数: 3 người
レベル: Nhân viên
給料: Thoả thuận
性別: Không yêu cầu
仕事内容
- Order Processing: Handle order data and coordinate the order to receiving partner - manufacturing - packaging - shipping process
- Receive and respond to customers’ feedback and complaints through different channels such as email, fanpage, etc.
- Work with suppliers, shipping carriers and customers to handle any issues rising from the manufacturing and shipping process
- Work with factory and third party shipping companies to improve and optimize the Fulfillment process. Propose solutions to shorten the manufacturing and shipping time.
- Enhance customer engagement and customer retention rate through email marketing campaigns.
仕事の要件
- Fresher is prefered
- Creative, can work efficiently under pressure
- Analytical approach to tasks
- Attention to detail
- Positive thinking and ability to work in a team
- Good command in English (Writing, Reading)
- Qualification: 5.5 IELTS or equivalent.
仕事上の利点
- Full-time monthly starting salary: 8 - 11 Millions VND
- Probation period: 2 months, receive 90% of the starting salary
- Salary and Job level review: Every 6 months
- Working time:
● Morning from 9 a.m - 12:30 p.m,
● Noon from 1:30 p.m - 6 p.m,
● Monday to Friday + Saturday morning
締切: 09-01-2025
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