Customer Relationship Advisor – Ecommerce

전망: 121

갱신일: 10-12-2024

위치: Vietnam

범주: 다른 컨설팅 / 고객 서비스

수평: Nhân viên chính thức

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작업 내용

Take part in our ambitious E-commerce project launching in Vietnam.

Take responsibilities in users relationship management:

– Support customers about Order & Product in Decathlon Online channel (Fanpage, website, Email, Hotline)

– Working with third-party to support customer (Carrier, Sport Club,…)

– Create “WOW” experience for all our users on all channels.

You are an undergraduate/fresh graduates who are ready to work full-time
You are ready to work during weekend (5 days per week) and take another day off instead.
We have 2 shifts a day: morning shift and evening shift.
You have customer-oriented mindset.
You are concrete and punctual, with on-the-field, organized mindset.
You dare to take risks, you play to win and you are able to take responsibility for your role.
You have a high sense of customer service, willing to try new, different ways of engaging and serving customers
You are good at communication & confident.
You are passionate about sports; regularly practice at least one sport.
You can speak English

Freedom and Responsibility. Here at Decathlon, we believe that our team members are responsible for their decisions. We offer you the responsibility and freedom to be yourself, to dare and take action! Casual dress code allowed in our Company is a proof.
Monthly performance bonus and 13th salary
Social Insurance according to Vietnamese Labor Law and Premium Insurance
Annual health check
Sport practice allowance
Several training courses to increase your competence with great opportunity for career development.
Business trips paid by the Company.
Attractive staff discount for all purchase in Decathlon stores.

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