SeniorProduct Specialist

Ver: 103

Dia de atualização: 10-12-2024

Localização: Ha Noi

Categoria: Restaurante / Hotel / Turismo

Número de recrutamento: 2 người

Posição: Nhân viên

Salário: 22 - 25 triệu

Experiência: 2 năm

Gênero: Không yêu cầu

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Descrição do emprego

Mô tả công việc

Ensure all supplier and product information is collected on time and is accurately stored, resulting in a current, comprehensive, and well-managed database.
Support the configuration of our partner’s products in our Tourplan system and maintain product information on SharePoint such that:
The Sales Team can quickly and accurately suggest, quote, and confirm travel itineraries for both agents and customers that visit our Travel Center,
The Reservations Team can confirm bookings with agents and customers and reserve services with partners as efficiently as possible,
The Quality Team can review accurate and current itineraries to brief guides and easily determine operational details about our partners’ products,
The Accounting Team can review the standard pricing of our packages and proprietary tours.
Continuously review the company’s products and make timely recommendations for any necessary changes or suggested improvements.
Develop a deep knowledge of the products and suppliers our company offers to help coordinate the new product development process.
Coordinate with the Sales team to inspect new destinations and develop training materials to increase product and destination knowledge.
Coordinate with the Quality Team and tour guides to ensure new tours run smoothly.
Assist with daily sales requests, questions, and inquiries from agents or other departments.

Yêu cầu ứng viên

2-3 years of experience in the inbound tourism or hospitality industry.
BA degree, or equivalent work/life experience/travel passion.
Excellent written and spoken English.
Thorough understanding of MS Office (Excel, Word, PowerPoint, etc.)
Experience in effectively working at all levels within an organization, including delivering presentations and coordinating training sessions.
Experience in working with different cultures.
Prior experience with Tourplan software preferred.
Team-oriented attitude and good attention to detail.

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