Customer Service
Báo lỗi
☞ Công Ty TNHH Vận Chuyển Quốc Tế Everok Việt Nam
Lượt xem: 141
Địa điểm: Hồ Chí Minh
Ngành nghề: Xuất nhập khẩu Vận chuyển/ Giao nhận/ Kho vận Khác
Số lượng tuyển: 2 người
Vị trí: Nhân viên
Mức lương: 13-17 triệu
Kinh nghiệm: 2 năm
Giới tính: Không yêu cầu
Mô tả công việc
- Operate each shipment independently according to the SOP, preparing documents such as SLI、B/L、delivery notice and etc, arranging all the process such as booking, trucks, customs clearance, inputting shipment information into the company system in time;
- Tracking the shipping status, maintaining the good relationship with carrier, warehouse, trucks and other related department;
- Be responsible for the customer service, answering the customers ‘questions about booking via our system. Problem shooting with quick speed and efficiency from the customer’s satisfaction;
- Quoting to customer/agents, tracking the status of each shipment, communicating and coordinating with customers, oversea agents and suppliers;
- Inputting related fees, issuing invoices
- Implementing the tasks assigned by region manager and report the result regularly, maintaining the good cooperation relationship with oversea agents and customers;
- Get familiar with the price of the responsible region, knowing and analyzing the current status and development of the routes in the region, and noticing internal and updating the quotation;
- Receiving oversea agent and customers independently and helping arranging the schedule of related persons;
- Other tasks assigned by the supervisor.
Yêu cầu công việc
- College degree or above, major in logistics or international trade will be preferred;
- Good command in English , both oral and written.
- 2-3 years working experience in freight forwarding industry, US & Canada lane is preferred.
- Positive, self-initiative, responsibility, be able to work under pressure
- Good communication skill and team work spirit
- Good mandarin skill will be considered with priority
Quyền lợi công việc
- Salary from 13,500,000 VND - 17,000,000 VND
- Working in a dynamic, professional environment with many opportunities for advancement.
- Provide complete equipment to serve the job.
- To pay social insurance, health insurance, unemployment insurance.
- Enjoy welfare policies according to the companys regulations.
- Regular training and professional improvement.
Bấm để nộp hồ sơ ứng tuyển miễn phí
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