Đang tải ...
Customer Service (Freelance)
Báo lỗi
Lượt xem: 121
Ngày cập nhật: 26-03-2024
Địa điểm: Toàn quốc
Ngành nghề: Tư vấn - Chăm sóc khách hàng Khác
Vị trí: Nhân viên chính thức
Đang tải ...
Nội dung công việc
1. Customer Success Collaborator (Freelance)
2. Job description
- Provide immediate on-boarding activities such as installation, configuring and training to new clients as well as thinking outside of the box to provide customers with the solutions that FireApps offers
- Contact customers to receive positive feedback and convert into online reviews and testimonials
- Direct requests and unresolved issues to the designated resource (Technical Support/Testers/Software Engineers/Product Development) and follow-up until issues have been resolved completely or a workaround is provided.
- Work with clients via a CRM tool, use email and live chat to identify opportunities for growth and up-sell/cross-sell customers to higher plan/another product.
3. Job requirements
- Able to work rotation per shift, with at least 3 shifts/week during day/night time, weekends and holidays. Choose from some of the shifts below:
- + Night shifts: 6PM-10PM, 10PM-2AM, 2AM-6AM)
- + Day shifts: 7AM-11AM, 2PM-6PM
- An enthusiastic, energetic, sales oriented and proactive person who works well in a fast-paced, dynamic team environment.
- Tech-savvy and eager to learn about technology products
- Interpersonal, listening skills
- Strong English written/verbal communication skills
- Data collection and ordering
- Stress tolerance
4. Benefits
- Have opportunity to work with overseas clients, mostly US, Canada and European countries
- Join the dynamic, young and friendly projects team who will happily assist you
- Attend products/troubleshooting training before working with clients directly
- Practice and improve softskill, communication skill, and a chance to be full-time FireApps employee in the future
- Salary: 30.000vnd/h and attractive bonus performance-based monthly
5. Contact information
Hải Đăng – Talent Acquisition – FireGroup Technology
Hạn nộp: 25-04-2024
Bấm để nộp hồ sơ ứng tuyển miễn phí
Đang tải ...
Đang tải ...
VIỆC LÀM TƯƠNG TỰ
-
💲 15.000.000-20.000.000⏰ 03-03-2024🌏 Toàn quốc
-
⏰ 03-03-2024🌏 Toàn quốc
-
💲 15.000.000-25.000.000⏰ 08-03-2024🌏 Toàn quốc
-
💲 10.000.000-30.000.000 đ/tháng⏰ 03-03-2024🌏 Toàn quốc
Đang tải ...
-
💲 1.500.000 - 3.000.000/ tháng⏰ 08-03-2024🌏 Toàn quốc
-
💲 8.000.000 - 15.000.000đ/tháng⏰ 13-03-2024🌏 Toàn quốc
-
💲 Tới 20M⏰ 13-03-2024🌏 Toàn quốc