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Chuyên Viên Quản Lý Khách Hàng
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☞ AHAMOVE - Người vận chuyển của bạn
Aussicht: 103
Update Tag: 10-12-2024
Ort: Ho Chi Minh
Kategorie: Der Umsatz Beratung / Kundenservice Transport / Logistik / Lager
Anzahl der Rekruten: 1 người
Position: Nhân viên
Gehalt: 10 - 18 triệu
Erfahrung: 1 năm
Sex: Không yêu cầu
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Jobbeschreibung
Mô tả công việcDaily Routine Workflow:
- Customer care process and Scenario building
- Automation report and Measurable techniques
- Optimizing daily tasks
Customer loyalty program:
- Connecting merchants and partners
- Cooperating with internal teams and other departments ( BI, Operations, Finance,...)
- Building and implementing loyalty projects: RFM, CJM, Gamification,...
Data Analysis:
- Analyzing customer behaviors and characteristics
- Collecting and analyzing customer insights to identify core value customers ( beneficial customers)
- Controlling and ensuring finance ( budget,C/R,CPS)
- Product development
Stellenanforderung
Yêu cầu ứng viên- Candidates who have graduated or pre-graduated from these fields: Marketing, Business Administration, E-Commerce, Finance, Banking ...
- Good communication, understanding customer psychology
- Ability to work under pressure and finish on time
- Proficient in MS Word, Excel, Power Point
- Proficient in SQL or Python is great advantage
- Planning & strategy skills
Job Nutzen
Quyền lợi- Social Insurance & PVI Health Insurance;
- Annual health check at a reputable hospital;
- Annual travel, team building, year-end party;
- Annual Leave: 12 days
- Product experience and seniority policy (AhaLove);
- Annual Performance Bonus;
- Excellent and competitive salary with 13th-month salary;
- Startup environment, young, dynamic, work hard, play hard;
- Working time: 5 days/week and flexible according to job positions.
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Frist: 09-01-2025
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