Chuyên Viên Quản Lý Khách Hàng

Erreur

☞ AHAMOVE - Người vận chuyển của bạn

Vue: 103

Jour de mise à jour: 10-12-2024

Localisation: Ho Chi Minh

Catégorie: Ventes Conseil / Service client Transport / Logistique / Entrepôt

Nombre de recrutements: 1 người

Niveau: Nhân viên

Salaire: 10 - 18 triệu

Expérience: 1 năm

Le genre: Không yêu cầu

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Description de l’emploi

Mô tả công việc

Daily Routine Workflow:

  • Customer care process and Scenario building
  • Automation report and Measurable techniques
  • Optimizing daily tasks

Customer loyalty program:

  • Connecting merchants and partners
  • Cooperating with internal teams and other departments ( BI, Operations, Finance,...)
  • Building and implementing loyalty projects: RFM, CJM, Gamification,...

Data Analysis:

  • Analyzing customer behaviors and characteristics
  • Collecting and analyzing customer insights to identify core value customers ( beneficial customers)
  • Controlling and ensuring finance ( budget,C/R,CPS)
  • Product development

Exigences de l’emploi

Yêu cầu ứng viên
  • Candidates who have graduated or pre-graduated from these fields: Marketing, Business Administration, E-Commerce, Finance, Banking ...
  • Good communication, understanding customer psychology
  • Ability to work under pressure and finish on time
  • Proficient in MS Word, Excel, Power Point
  • Proficient in SQL or Python is great advantage
  • Planning & strategy skills

Bénéfice d’emploi

Quyền lợi
  • Social Insurance & PVI Health Insurance;
  • Annual health check at a reputable hospital;
  • Annual travel, team building, year-end party;
  • Annual Leave: 12 days
  • Product experience and seniority policy (AhaLove);
  • Annual Performance Bonus;
  • Excellent and competitive salary with 13th-month salary;
  • Startup environment, young, dynamic, work hard, play hard;
  • Working time: 5 days/week and flexible according to job positions.
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Date limite: 09-01-2025

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