Nhân Viên Chăm Sóc Khách Hàng (Global Service Desk)
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☞ CÔNG TY TNHH CYBERLOGITEC VIỆT NAM
Aussicht: 121
Update Tag: 06-10-2024
Ort: Ho Chi Minh
Kategorie: IT - Hardware / Netzwerk Informationstechnologie Beratung / Kundenservice
Anzahl der Rekruten: 3 người
Position: Nhân viên
Gehalt: Thương lượng
Sex: Không yêu cầu
Jobbeschreibung
- Receive requests from world-wide customers via email, website, phone call.
- Support to resolve customer’s problems encountered when using the companys system.
- Most of customers come from US, Korea, Japan, Singapore, India, China, Turkey, etc.
* Working time:
- Work 5 days/week; including weekends, holidays, Tet holiday.
- Work in 3 shifts in rotation following company’s arrangement
- Shift 1: 6 AM – 2 PM
- Shift 2: 2 PM – 10 PM
- Shift 3: 10 PM – 6 AM
Stellenanforderung
- Ability to analyze, logical thinking.
- Good English; ability to write, read well.
- Can use office software (Word, Excel, Outlook).
*Priority:
- Love the field of Shipping, Terminal & Logistic.
- Have a good spirit of learning, attitude and responsibility.
- Ability to work long term.
- Knowledge of SQL and Database is advantage.
Job Nutzen
- Basic salary: negotiated.
- Salary review is every 6 months; the increasing will depend on the work performance.
- Additional allowance of VND250,000/shift when working shift 3 (10 PM – 6 AM)
- Other allowances: parking fee of motorbike, necessities are available (milk, cake, tea, coffee, etc) to ensure health at work.
- Annual vacation and social welfare in accordance with the law of Vietnam.
- Opportunity to improve English very well, most of using English in communication.
- Opportunity to learn Logistics, professional working environment.
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