Training Specialist

Công Ty Tài Chính TNHH Một Thành Viên Home Credit Việt Nam

Aussicht: 121

Update Tag: 30-12-2024

Ort: Ho Chi Minh

Kategorie: Bildung / Ausbildung Humanressourcen Finanzen / Bank / Aktien

Anzahl der Rekruten: 2 người

Position: Nhân viên

Gehalt: Thoả thuận

Erfahrung: 1 năm

Sex: Không yêu cầu

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Jobbeschreibung

  • Understand and apply our standard concept of Consumer Finance collections into local conditions
  • Lead the training campaign and retraining programs of Collection Call Center
  • Analyze the weaknesses of Collection Call Center Operators and design the training materials or customize the Training programs
  • Develop the special training materials if requested;
  • Regularly collect feedback from Collection Call Center to analyze the training needs and establishing training plan. Exercises initiatives and judgment in handling routine and confidential materials/ enquiries
  • Build the long-term development programs for Collection Call Center Operator

Stellenanforderung

  • Bachelors Degree in relevant majors
  • Experience in consumer finance industry is an advantage
  • Good public speaking and presentation skills
  • Good communication & coaching skills
  • PC skills specializing in PowerPoint
  • Ability to attract, keep motivated and develop team members and other colleagues
  • “Can-do” attitude, strong drive to success
  • English skills (writing & reading)

Job Nutzen

  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care for personal
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World
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Frist: 29-01-2025

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