Training Specialist

Công Ty Tài Chính TNHH Một Thành Viên Home Credit Việt Nam

Ver: 121

Día de actualización: 30-12-2024

Ubicación: Ho Chi Minh

Categoría: Educación / Entrenamiento Recursos humanos Finanzas / Banco / Acciones

Número de reclutas: 2 người

Posición: Nhân viên

Salario: Thoả thuận

Experiencia: 1 năm

Sexo: Không yêu cầu

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Descripción del trabajo

  • Understand and apply our standard concept of Consumer Finance collections into local conditions
  • Lead the training campaign and retraining programs of Collection Call Center
  • Analyze the weaknesses of Collection Call Center Operators and design the training materials or customize the Training programs
  • Develop the special training materials if requested;
  • Regularly collect feedback from Collection Call Center to analyze the training needs and establishing training plan. Exercises initiatives and judgment in handling routine and confidential materials/ enquiries
  • Build the long-term development programs for Collection Call Center Operator

Requerimiento de trabajo

  • Bachelors Degree in relevant majors
  • Experience in consumer finance industry is an advantage
  • Good public speaking and presentation skills
  • Good communication & coaching skills
  • PC skills specializing in PowerPoint
  • Ability to attract, keep motivated and develop team members and other colleagues
  • “Can-do” attitude, strong drive to success
  • English skills (writing & reading)

Beneficio laboral

  • 13th Salary Fixed and KPI Bonus
  • PTI Health Care for personal
  • 24/7 Accidental Insurance
  • 100% Social Insurance
  • Meal + Phone Allowance
  • Yearly Medical Checkup
  • 15 Annual Leaves
  • Professional and Transparent Working Environment
  • Apply Latest Financial Technology in the World
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Plazo: 29-01-2025

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