Community Manager

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☞ CÔNG TY CỔ PHẦN THƯƠNG MẠI VÀ DỊCH VỤ VĂN PHÒNG ESPACE

View: 111

Update day: 10-12-2024

Location: Ha Noi

Category: Sales Consulting / Customer Service

Number of recruitment: 1 người

Position: Quản lý / Giám sát

Salary: Thoả thuận

Experience: 3 năm

Gender: Không yêu cầu

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Job description

About the position Community Manager: to run a professional workplace for our community

1. Professionalism and friendliness

You take pride in making sure the office center is run professionally with a friendly attitude

2. Sales/ Commercial Growth

- Pro-actively look for opportunities to expand the existing customer base, reach out to potential customers via the company’s channels and negotiate contracts to gain new customers

- Be the key point of contact for potential customers, provide professional & friendly services and assistance as you walk them around the center and/or welcome them to the community

3. Customer Services

You ensure that the center is a great place to work for existing and incoming customers:

- Welcome & onboard new customers to ensure all regulations are properly understood and new customers settle in happily

- Resolve customers’ requests, manage customers’ office needs by making sure staff deliver mails, send packages, answer phones, book and prepare meeting room, order office supplies as requested

- Manage facilities - Keep the center “show-ready” by ensuring common area are spotless and prepared for the next guests at all time

- Organize community events, work with business partners to bring in member perk

4. People oriented/ team spirit

You are inspiring other team members and help with training new team members

Job requirement

About you

While the skills and experience you have gained in life and your career are important, we recruit based on attitude and behavior as these are what define our great performers. To be successful in this role, you should be:

- Motivated to feel enjoying on the job every day

- Enthusiastic to engage your staff and customers in a dynamic environment

- Customer-oriented to enjoy working with customers and solving their problems

- Sales qualifications are preferable: analytical skills, negotiation skills, closing skills, customers relationship development skills

- At least 3 years of experience in customer service, 5+ years of working experience is preferable

- Good command of English, both verbal and (email) written skills

Job benefit

- Joining a team of young and enthusiastic people in a dynamic culture

- Salary: 16,000,000 - 18,000,000 VND/month depends on experience

- Insurance as prescribed

- Company phone package and other company benefits.

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Deadline: 09-01-2025

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