Customer Serivce (Night Shift)

View: 131

Update day: 16-04-2024

Location: Ho Chi Minh

Category: Consulting / Customer Service IT - Software Design - Web Marketing / PR Event

Number of recruitment: 10

Position: Nhân viên/ Chuyên viên

Salary: 13 - 15 triệu

Education: Không yêu cầu

Experience: Không yêu cầu

Gender: Không yêu cầu

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Job description

Providing support for clients by learning about and satisfying their needs.
Building long-lasting, mutually beneficial, positive & trusting relationships with clients’ contacts and internal departments to create a better customer experience.
Contact Clients, uncover their needs, and deliver the best solutions that help customers solve their marketing needs
Handling complaints and negotiations.
Timely management of large amounts of inbound and outbound calls regarding marketing services
Provide solutions and/or alternatives based on customers’ needs, clarifies information, and research each issue
Research competitors and provide suggestions for improvement

Basic English communication skills
Available for night shifts
Ability to understand client needs and facilitate the negotiation process.
Excellent verbal and written communication skills, along with strong analytical, critical thinking, and problem-solving abilities.
Proactive, results-driven, trustworthy, and willing to go the extra mile.
Proficiency in computer skills.

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Contact: Nhân Sự

Address: 1349 Huỳnh Tấn Phát, Phường Phú Thuận, Quận 7, Thành phố Hồ Chí Minh, Việt Nam

Click to apply for free candidate

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