Customer Support (Night Shift)

Error

☞ Global Liaison Co.,Ltd

View: 131

Update day: 10-12-2024

Location: Ho Chi Minh

Category: IT - Software Marketing / PR Event Design - Web Consulting / Customer Service

Number of recruitment: 10

Position: Nhân viên/ Chuyên viên

Salary: 13 - 15 triệu

Education: Cao đẳng

Experience: Không yêu cầu

Gender: Không yêu cầu

Đang tải ...

Job description

  • Providing support for clients by learning about and satisfying their needs.
  • Building long-lasting, mutually beneficial, positive & trusting relationships with clients’ contacts and internal departments to create a better customer experience.
  • Contact Clients, uncover their needs, and deliver the best solutions that help customers solve their marketing needs
  • Handling complaints and negotiations.
  • Timely management of large amounts of inbound and outbound calls regarding marketing services
  • Provide solutions and/or alternatives based on customers’ needs, clarifies information, and research each issue
  • Research competitors and provide suggestions for improvement

Job requirement

  • A College’s or Bachelor’s Degree
  • Basic English communication skills
  • Available for night shifts
  • Ability to understand client needs and facilitate the negotiation process.
  • Excellent verbal and written communication skills, along with strong analytical, critical thinking, and problem-solving abilities.
  • Proactive, results-driven, trustworthy, and willing to go the extra mile.
  • Proficiency in computer skills.

Job benefit

  • Flexible and friendly working environment
  • 12 Annual Leave a year.
  • Parking allowance
  • Salary review once a year.
  • Provide modern equipment and personal laptop for working
  • Gifts on international/national holidays (Women’s day, …)
  • Annual Health Checkup
  • Free gym membership
Đang tải ...

Contact Information

Contact: Nhân Sự

Deadline: 09-01-2025

Click to apply for free candidate

Apply

Đang tải ...
Đang tải ...

SIMILAR JOBS

Đang tải ...
Đang tải ...