Customer Support (Night Shift)

Erreur

☞ Global Liaison Co.,Ltd

Vue: 131

Jour de mise à jour: 10-12-2024

Localisation: Ho Chi Minh

Catégorie: IT - Logiciel Marketing / RP un événement Conception - Web Conseil / Service client

Nombre de recrutements: 10

Niveau: Nhân viên/ Chuyên viên

Salaire: 13 - 15 triệu

Éducation: Cao đẳng

Expérience: Không yêu cầu

Le genre: Không yêu cầu

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Description de l’emploi

  • Providing support for clients by learning about and satisfying their needs.
  • Building long-lasting, mutually beneficial, positive & trusting relationships with clients’ contacts and internal departments to create a better customer experience.
  • Contact Clients, uncover their needs, and deliver the best solutions that help customers solve their marketing needs
  • Handling complaints and negotiations.
  • Timely management of large amounts of inbound and outbound calls regarding marketing services
  • Provide solutions and/or alternatives based on customers’ needs, clarifies information, and research each issue
  • Research competitors and provide suggestions for improvement

Exigences de l’emploi

  • A College’s or Bachelor’s Degree
  • Basic English communication skills
  • Available for night shifts
  • Ability to understand client needs and facilitate the negotiation process.
  • Excellent verbal and written communication skills, along with strong analytical, critical thinking, and problem-solving abilities.
  • Proactive, results-driven, trustworthy, and willing to go the extra mile.
  • Proficiency in computer skills.

Bénéfice d’emploi

  • Flexible and friendly working environment
  • 12 Annual Leave a year.
  • Parking allowance
  • Salary review once a year.
  • Provide modern equipment and personal laptop for working
  • Gifts on international/national holidays (Women’s day, …)
  • Annual Health Checkup
  • Free gym membership
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Informations de contact

Contact: Nhân Sự

Date limite: 09-01-2025

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