Customer Support (Night Shift)

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☞ Global Liaison Co.,Ltd

视图: 131

更新日: 30-12-2024

位置: Ho Chi Minh

类别: IT-软件 市场/公关 事件 设计-网站 咨询/客户服务

招聘人数: 10

水平: Nhân viên/ Chuyên viên

薪水: 13 - 15 triệu

水平: Cao đẳng

经验: Không yêu cầu

性别: Không yêu cầu

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职位描述

  • Providing support for clients by learning about and satisfying their needs.
  • Building long-lasting, mutually beneficial, positive & trusting relationships with clients’ contacts and internal departments to create a better customer experience.
  • Contact Clients, uncover their needs, and deliver the best solutions that help customers solve their marketing needs
  • Handling complaints and negotiations.
  • Timely management of large amounts of inbound and outbound calls regarding marketing services
  • Provide solutions and/or alternatives based on customers’ needs, clarifies information, and research each issue
  • Research competitors and provide suggestions for improvement

工作要求

  • A College’s or Bachelor’s Degree
  • Basic English communication skills
  • Available for night shifts
  • Ability to understand client needs and facilitate the negotiation process.
  • Excellent verbal and written communication skills, along with strong analytical, critical thinking, and problem-solving abilities.
  • Proactive, results-driven, trustworthy, and willing to go the extra mile.
  • Proficiency in computer skills.

工作兴趣

  • Flexible and friendly working environment
  • 12 Annual Leave a year.
  • Parking allowance
  • Salary review once a year.
  • Provide modern equipment and personal laptop for working
  • Gifts on international/national holidays (Women’s day, …)
  • Annual Health Checkup
  • Free gym membership
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联络资料

联系: Nhân Sự

最后期限: 29-01-2025

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