Nhân Viên Chăm Sóc Khách Hàng Giỏi Tiếng Anh (Lương Cứng 9 Triệu + Bonus)

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☞ CÔNG TY TNHH GBG GROUP SERVICES

View: 121

Update day: 10-12-2024

Location: Ho Chi Minh

Category: Sales Consulting / Customer Service

Number of recruitment: 1 người

Position: Nhân viên

Salary: Thương lượng

Gender: Không yêu cầu

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Job description

  • Answer questions from customers by chatting, emailing and/or talking on the phone.
  • Work with clients who have complaints, orders, or require information about services purchased from the company while maintain a positive attitude and calmly respond.
  • Cooperate with other staff to solve problems.
  • Follow communication procedures, guidelines, and policies.
  • Listen and resolve customers’ concerns, issues and questions to your best ability.
  • Prepare customer reports by gathering data collected during customer interactions.
  • Refer issues and questions to managers if necessary.
  • WORKING TIME:
      • Day shift: 11:00 AM to 08:00 PM.
      • Night shift: 08:00 PM to 05:00 AM.
      • Five working days a week.

Job requirement

REQUIREMENTS:

  • Communicate in English confidently and fluently.
  • No experience needed. We will train you.
  • Proactive, helpful, and willing to learn.
  • Able to work NIGHT SHIFTS (8 PM-5 AM) and WEEKENDS. Maximum 3 night shifts/week.
  • Must work in the office. Don’t worry, we have everything you need here, computers, snacks, drinks, and a security system.

Job benefit

BENEFITS:

  • 12 days off a year.
  • Salary review once a year.
  • Birthday party monthly.
  • Gifts on international/national holidays. (Womens day, Valentines,..)
  • Annual Health Check.
  • Social Security.
  • 30% BONUS for night shifts (from 10 PM to 5 AM).
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Deadline: 09-01-2025

Click to apply for free candidate

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