Nhân Viên Chăm Sóc Khách Hàng Giỏi Tiếng Anh (Lương Cứng 9 Triệu + Bonus)

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☞ CÔNG TY TNHH GBG GROUP SERVICES

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更新日: 10-12-2024

位置: Ho Chi Minh

类别: 营业额 咨询/客户服务

招聘人数: 1 người

水平: Nhân viên

薪水: Thương lượng

性别: Không yêu cầu

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职位描述

  • Answer questions from customers by chatting, emailing and/or talking on the phone.
  • Work with clients who have complaints, orders, or require information about services purchased from the company while maintain a positive attitude and calmly respond.
  • Cooperate with other staff to solve problems.
  • Follow communication procedures, guidelines, and policies.
  • Listen and resolve customers’ concerns, issues and questions to your best ability.
  • Prepare customer reports by gathering data collected during customer interactions.
  • Refer issues and questions to managers if necessary.
  • WORKING TIME:
      • Day shift: 11:00 AM to 08:00 PM.
      • Night shift: 08:00 PM to 05:00 AM.
      • Five working days a week.

工作要求

REQUIREMENTS:

  • Communicate in English confidently and fluently.
  • No experience needed. We will train you.
  • Proactive, helpful, and willing to learn.
  • Able to work NIGHT SHIFTS (8 PM-5 AM) and WEEKENDS. Maximum 3 night shifts/week.
  • Must work in the office. Don’t worry, we have everything you need here, computers, snacks, drinks, and a security system.

工作兴趣

BENEFITS:

  • 12 days off a year.
  • Salary review once a year.
  • Birthday party monthly.
  • Gifts on international/national holidays. (Womens day, Valentines,..)
  • Annual Health Check.
  • Social Security.
  • 30% BONUS for night shifts (from 10 PM to 5 AM).
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最后期限: 09-01-2025

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