Telemarketing Supervisor

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☞ Trung Tâm Anh Ngữ ILA

View: 101

Update day: 10-12-2024

Location: Ho Chi Minh

Category: Sales Education / Training Finance / Bank / Stock

Number of recruitment: 1 người

Position: Quản lý / Giám sát

Salary: Thoả thuận

Experience: 3 năm

Gender: Không yêu cầu

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Job description

Mô tả công việc
  • To manage, develop and support a team of telesales/telemarketing staff and implement day-to-day operations.
  • Understand designated products, services, procedures, and guidelines to communicate properly to all team members.
  • Responsible for ensuring that the team meets sales target and other daily KPIs.
  • Responsible for producing and analyzing Tele-Sales and team performance reports.
  • Conduct ongoing training and coaching to meet quality requirements.
  • Follow targets and supervise call center agents to meet the daily KPIs.

Job requirement

Yêu cầu ứng viên
  • Have a time manage in Call center over 2 years
  • Management over 3 Team lead in Call center
  • Make a sale plan and implement it, fulfil sales target every month
  • Coordinate with Team Lead and staff to manage daily operations
  • Build up, request personnel for telesales accordance with company’s business orientation and join telesales recruitment
  • Ensure every monthly always achieved over target

Job benefit

Quyền lợi
  • Competitive salary
  • Insurances fully provided
  • Private insurance will be provided for official staff
  • Discount up to 90% English tuition fees for staff and close relatives
  • An active, professional, dedicated working environment with experienced managers and friendly colleagues
  • 14 day-off per year along with other benefits according to the companys regulation.
  • Chances for promotion and transfer
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Deadline: 09-01-2025

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