Customer Support

Erreur

☞ CÔNG TY CỔ PHẦN LIDE VIỆT NAM

Vue: 101

Jour de mise à jour: 10-12-2024

Localisation: Ho Chi Minh

Catégorie: Ventes Traduction Conseil / Service client

Nombre de recrutements: 1 người

Niveau: Nhân viên

Salaire: 12 - 20 triệu

Expérience: Dưới 1 năm

Le genre: Không yêu cầu

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Description de l’emploi

Mô tả công việc

About us:

We are a stealth mode startup building prediction markets for Vietnam bringing global expertise and experience from the world’s largest prediction markets. We are backed by the finest institutional investors.

We are soon launching our opinion trading platform where users can find questions on many topics of their interest like sports, news, finance, entertainment and many more. Users can swipe yes or no to express their opinion and place trades, and by doing so enter into an event contract with another user on the other side of the trade. Our platform is a matching engine that enables the execution of this trade contract. And at the end of the event contract, the user with the correct opinion wins the contract value at stake.

What are we looking for?

● Believers: Wars are not won by mercenaries but by true believers. Believers who walk the talk

● Insatiable curiosity: You keep a learners mindset. Undeterred by past credentials, you are perennially willing to grow as a person and professional

● Obsession for great products: You understand the difference between good and great products. You are obsessed with building great things and never settle.

● Problem solvers: You understand people. You understand problem-solving. You know how and when to marry the two

Role at a glance:

● Be responsible for providing end-to-end support to the users

● Managing all the queries and user escalations over mail, call, and social media platforms

● Address user queries by identifying their needs and providing complete and accurate solutions

● Conducting in-depth research to capture the core user problems by working with internal teams

● Go the extra mile to engage users

● Working and learning from an experienced international team

Exigences de l’emploi

Yêu cầu ứng viên

● Bachelor’s degree

● Experience - 6 months to 2 years in customer service and complaints handling

● Should have some knowledge in at least one of the following - Football, eSports, Any other sports, Crypto, News

● Strong Communication skills in Vietnamese

● Verbal competency in English

● Can work from office in HCMC

● Submit your CV in English

Bénéfice d’emploi

Quyền lợi
  • Salary: 12-20 million, based on experience and skill set
  • Competitive salary commensurate with experience and qualifications.
  • Comprehensive insurance coverage, including Social Insurance, Health Insurance, and Unemployment Insurance.
  • Additional company bonuses, including 13th month salary, and performance bonuses.
  • Opportunities for career advancement within a diverse business environment.
  • Professional, collaborative work atmosphere.
  • Get job in September
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Date limite: 09-01-2025

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