After-Sales Manager / Trưởng Phòng Hậu Mãi (Chăm Sóc Khách Hàng)

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☞ Công ty TNHH TCIE Việt Nam

見る: 111

更新日: 19-11-2024

場所: Da Nang

カテゴリー: 売上高

募集人数: 1

レベル: Giám đốc/ Trưởng BP

給料: Thỏa thuận

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仕事内容

- Coordinate with related department/person to set up after sales service center operation policy

- Coordinate with related department/person to develop after sales service team and performance

- Train, motivate, and lead after sales teams to achieve set objectives and targets

- Maintain contact with clients to obtain customer feedback regarding product/service quality

- Assist clients in resolving issues and complaints concerning purchased products or services

- Build and establish good work relationship with clients to facilitate increased patronage and revenue

- Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards

- Summary company after sales service report

- Interaction with all internal divisions (Sales, Marketing, Finance) of company.

- Maintaining database of customers and interested parties

- Other ad-hoc assignments and projects

仕事の要件

- University degree, MBA degree is a plus.

- 3- 5 years after sales experience in the Automotive industry, including 2 years in the managerial level.

- Self-driven, result-oriented with a positive outlook

- Good at strategic thinking, analyzing, forecasting, planning and managing.

- Good at leading and organizational skills.

- Mobile and flexible to travel

- Drives continuous improvement

- Computer skill (MS office)

- Good at English.

仕事上の利点

- From Monday to Friday: 7:30 am – 17:15.

- Lunch paid by company (Meal allowance).

- 14 days Annual leave per year.

- 13th months salary.

- Promotion and bonus follow company policy.

- Contribute insurance follow regulation of labor law.

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その他の情報

- CV tiếng Anh

- Đơn xin việc

- Sơ yếu lý lịch

- CMND/CCCD

- Bằng cấp liên quan

- Giấy khám sức khỏe


プレゼンテーションの言語:

連絡先情報

連絡先: Phòng nhân sự
Điện thoại

締切: 29-01-2025

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