Cruises Receptionist - Mekong Navigator

Ver: 101

Dia de atualização: 10-12-2024

Localização: Ho Chi Minh

Categoria: Restaurante / Hotel / Turismo Consultoria / Atendimento ao Cliente

Número de recrutamento: 1 người

Posição: Nhân viên

Salário: 0.00085 - 0.00095 triệu

Gênero: Không yêu cầu

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Descrição do emprego

Mô tả công việc

Welcoming guests and checking their details regarding their bookings
Allocating guests their rooms and providing keys
Answering phones from guests, taking messages, and delivering them
Completing administrative tasks such as filing and photocopying, uploading POs on software
Responding to requests for help and information
Providing concierge services. Arranging travel and providing information about local amenities and attractions
Preparing room bills and ensuring prompt payments
Checking guests out, taking payments
In charge of Gift shop on Vessel (inventory, sales...)
Assist Purser in checking invoices, and order stocks

Yêu cầu ứng viên

Possess a diploma or degree from a recognized College or University.
A background in hotels, conferences, or a multi-site catering environment within the hospitality sector.
Previous reception experience in a fast-paced professional environment, ideally in the hospitality sector.
Exceptional customer service skills.
Basic IT skills, including MS packages, and preferably experience in hotel systems.
English skills fluently. Proficiency in one other language would be an advantage.
Proven ability in proactive and creative problem-solving.
Ability to work on a vessel between Vietnam and Cambodia (Mekong River).
Ability to work during Lunar New Year.
Ability to work under pressure.
Ability to work effectively as part of a team and to build productive working relationships with others.
Self-motivated, with the ability to work independently.
Can speak Khmer.

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