Chăm Sóc Khách Hàng Giỏi Tiếng Anh Ca Đêm - Customer Service Staff (Làm Tại Quận 7, Lương Từ 12 Triệu)

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☞ CÔNG TY TNHH GBG GROUP SERVICES

视图: 103

更新日: 10-12-2024

位置: Ho Chi Minh

类别: 营业额 咨询/客户服务

招聘人数: 5 người

水平: Nhân viên

经验: 1 năm

性别: Không yêu cầu

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职位描述

Mô tả công việc

Join us in the heart of District 7, Ho Chi Minh City, at our exquisite office in one of the citys most prestigious buildings.

As a customer service staff, youll bask in the modern beauty of our workspace, collaborate with a dynamic and creative team, and enjoy the guidance of exceptional leaders, making each day a rewarding journey.

- Answer questions from customers by chatting, emailing, and/or talking on the phone.

- Work with clients who have complaints, orders, or require information about services purchased from the company while maintaining a positive attitude and calmly responding.

- Cooperate with other staff to solve problems.

- Follow communication procedures, guidelines, and policies.

- Listen and resolve customers’ concerns, issues, and questions to your best ability.

- Prepare customer reports by gathering data collected during customer interactions.

- Refer issues and questions to managers if necessary.

WORKING TIME:

- You will 5 night working shift a week. Starting from 8PM until 5AM. (Night shift will have 30% salary bonus per hour, by law)

- You will have TWO random days off/week, this will be decided by the company.

工作要求

Yêu cầu ứng viên

- Excellent English communication, speaking confidently and fluently (Clear voice).

- Having at least 1 year of experience in related fields.

- Proactive, helpful, and willing to learn.

- Must work in the office. (No remote and hybrid option)

工作兴趣

Quyền lợi

- 12 annual leave.

- Salary review once a year.

- Birthday party monthly.

- Gifts on international/national holidays. (Womens day, Valentine,..)

- Annual Health Check.

- Social Security covered.

- Beautiful hi-tech office.

- Snack bar and beverages provided by the company.

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最后期限: 09-01-2025

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