Customer Service Staff_Nhân Viên Chăm Sóc Khách Hàng
错误
☞ Công ty TNHH Fuji Seal Việt Nam
视图: 94
更新日: 17-12-2024
位置: Binh Duong
类别: 营业额
招聘人数: 1
水平: Nhân viên
薪水: Thỏa thuận
职位描述
* Order Processing:- Handle label inquiry/orders from receiving to shipment.
- Daily input all orders received, check and release to production.
- Fulfill all information on order tracking template and key into system.
- Manage documents by processing and filling all related documents to assure customer profile well maintained.
- Follow up all activities in team by conduct and support other members when necessary to maintain a smooth workfow.
- Join in training/meeting to get full understanding about handling orders/queries
* Delivery management:
- Ensure on time delivery to meet customers’ expectation.
- Inform to customer on delivery quantity, any possibility of good shortage (or excessive quantity)
- Negotiate with customer if necessary for any possible delay in delivery
- Daily update shipment and record invoice of
* Customer service and management:
- Response any inquiries from customer in a timely manner (24 hours).
- Deal with and manage all claim and return requests from customers
- Build customer service culture and ensure high customer satisfaction on Fuji Seal VN.
- Measure and collect customer satisfaction
- Report order and delivery status regularly to Customer Service Leader.
- Other jobs assigned by Customer Service Leader
工作要求
- Education: University/ College - English: Communication - Experience: Preferably ~2 years of working experience in Sales or Customer Service field at manufacturing company - Prefer candidate live in Binh Duong工作兴趣
- Salary: 12,000,000 -15,000,000 - Working time: 7:45 -16:30 - Clean and safe working environment - Working day 22 days/month - Annual salary increase as KPI score - Annual travel - 13th month salary bonus - Periodic health check, travel, wedding, funeral, childbirth,... - Participating in insurance according to Law, accident insurance 24/24 - Health insurance for employees working for 1 year其他资讯
演讲语言:
联络资料
联系: Ms Loan
最后期限: 16-01-2025
点击免费申请候选人
相同的工作
-
💲 Thỏa thuận⏰ 23-12-2024🌏 Vietnam
-
💲 Thỏa thuận⏰ 23-12-2024🌏 Vietnam
-
💲 Thỏa thuận⏰ 23-12-2024🌏 Vietnam
-
💲 Thỏa thuận⏰ 23-12-2024🌏 Vietnam
-
💲 Thỏa thuận⏰ 23-12-2024🌏 Vietnam
-
💲 Thỏa thuận⏰ 23-12-2024🌏 Vietnam
-
💲 Thỏa thuận⏰ 23-12-2024🌏 Vietnam
-
💲 Thỏa thuận⏰ 23-12-2024🌏 Vietnam
-
💲 Thỏa thuận⏰ 23-12-2024🌏 Vietnam
-
💲 Thỏa thuận⏰ 23-12-2024🌏 Vietnam