Customer ServiceCoordinator

Aussicht: 102

Update Tag: 09-12-2024

Ort: Ha Noi

Kategorie: Beratung / Kundenservice

Anzahl der Rekruten: 1 người

Position: Nhân viên

Gehalt: Thoả thuận

Sex: Không yêu cầu

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Jobbeschreibung

Mô tả công việc

Support and Operate the support channel/task in charge according to the Team‘s orientation and commitment.
Manage and control Philippines agent‘s quality in the support channel
Support and training agents in the group
Take care of our customers in usual cases and special cases
Other tasks assigned by the Manager

Yêu cầu ứng viên

Quyền lợi

Attractive compensation packages:

Competitive skill-based and performance-based salary;
A guaranteed bonus of 1 month’s salary per year;
An annual bonus equal to 1 - 3 months‘ salary based on individual and business performance;
Modern working devices provided by the company;
Free home-cooked lunch served at the office;
A pantry full of fresh fruit, snacks, tea and coffee;
Comprehensive health coverage with PTI premium health insurance.

Personal and professional development opportunities:

Online & offline training programs conducted by supervisors, mentors, buddies;
Training & development reimbursement policy for employees, covering full/partial cost of external training programs.

A young and dynamic working environment:

A green and open-plan office that stimulates creativity and enhances productivity among employees;
Recreation spaces help employees get rid of stressful moments and refresh themselves.
At DLS, employees are heard, empowered and recognized for their contributions.

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