Customer ServiceCoordinator

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☞ Công ty TNHH Thiết kế Thương mại DLS

View: 102

Update day: 09-12-2024

Location: Ha Noi

Category: Consulting / Customer Service

Number of recruitment: 1 người

Position: Nhân viên

Salary: Thoả thuận

Gender: Không yêu cầu

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Job description

Mô tả công việc
  • Support and Operate the support channel/task in charge according to the Team‘s orientation and commitment.
  • Manage and control Philippines agent‘s quality in the support channel
  • Support and training agents in the group
  • Take care of our customers in usual cases and special cases
  • Other tasks assigned by the Manager

Job requirement

Yêu cầu ứng viên
  • Age: less than 30 years old.
  • High professionalism and logic
  • Graduate in the English language will be a high-value
  • Experience in team management, customer service or social media is an advantage
  • English: equivalent 6.0 IELTS
  • Interested in US-UK culture

Job benefit

Quyền lợi

Attractive compensation packages:

  • Competitive skill-based and performance-based salary;
  • A guaranteed bonus of 1 month’s salary per year;
  • An annual bonus equal to 1 - 3 months‘ salary based on individual and business performance;
  • Modern working devices provided by the company;
  • Free home-cooked lunch served at the office;
  • A pantry full of fresh fruit, snacks, tea and coffee;
  • Comprehensive health coverage with PTI premium health insurance.

Personal and professional development opportunities:

  • Online & offline training programs conducted by supervisors, mentors, buddies;
  • Training & development reimbursement policy for employees, covering full/partial cost of external training programs.

A young and dynamic working environment:

  • A green and open-plan office that stimulates creativity and enhances productivity among employees;
  • Recreation spaces help employees get rid of stressful moments and refresh themselves.
  • At DLS, employees are heard, empowered and recognized for their contributions.
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Deadline: 08-01-2025

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