Nhân Viên Chăm Sóc Khách Hàng - Customer Support

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☞ Công ty TNHH Concentrix Service Vietnam

Ver: 121

Día de actualización: 16-04-2024

Ubicación: Ho Chi Minh

Categoría: Restaurante / Hotel / Turismo Ventas Consultoría / Servicio al cliente

Número de reclutas: 20 người

Posición: Nhân viên

Salario: Thoả thuận

Sexo: Không yêu cầu

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Descripción del trabajo

* Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint,..
* Providing accurate, valid, and complete information by using the right tools, methods, and processes.
* Ensuring a high level of customer service and a positive guest experience

Requerimiento de trabajo

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* Fluency in English ( Speaking, listening, writting and reading) - working 100% English.
* Ability to adapt and work well under pressure in a fast-paced environment
* Positive and resilient attitude
* CS role is a plus

Beneficio laboral

Working Time 24/7, 2 day off per week, arrange by team leaders

Base salary, meal allowance, skill allowance, Internet allowance, monthly KPI bonus

SHUI, 14 Annual leave per year
Computer provided
100% English Environment
Global training program
Annual review
13th pay salary

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Plazo: 16-05-2024

Haga clic para postularse como candidato gratuito

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