Nhân Viên Chăm Sóc Khách Hàng - Customer Support

Erro

☞ Công ty TNHH Concentrix Service Vietnam

Ver: 121

Localização: Ho Chi Minh

Categoria: Vendas Restaurante / Hotel / Turismo Consultoria / Atendimento ao Cliente

Número de recrutamento: 20 người

Posição: Nhân viên

Salário: Thoả thuận

Gênero: Không yêu cầu

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Descrição do emprego

* Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint,..
* Providing accurate, valid, and complete information by using the right tools, methods, and processes.
* Ensuring a high level of customer service and a positive guest experience

Requisito de emprego

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* Fluency in English ( Speaking, listening, writting and reading) - working 100% English.
* Ability to adapt and work well under pressure in a fast-paced environment
* Positive and resilient attitude
* CS role is a plus

Benefício de emprego

Working Time 24/7, 2 day off per week, arrange by team leaders

Base salary, meal allowance, skill allowance, Internet allowance, monthly KPI bonus

SHUI, 14 Annual leave per year
Computer provided
100% English Environment
Global training program
Annual review
13th pay salary

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