Nhân Viên Chăm Sóc Khách Hàng - Customer Support

Errore

☞ Công ty TNHH Concentrix Service Vietnam

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Giorno di aggiornamento: 16-04-2024

Località: Ho Chi Minh

Categoria: Ristorante / Hotel / Turismo I saldi Consulenza / Servizio Clienti

Numero di reclute: 20 người

Posizione: Nhân viên

Stipendio: Thoả thuận

Sesso: Không yêu cầu

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Descrizione del lavoro

* Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint,..
* Providing accurate, valid, and complete information by using the right tools, methods, and processes.
* Ensuring a high level of customer service and a positive guest experience

Requisiti di lavoro

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* Fluency in English ( Speaking, listening, writting and reading) - working 100% English.
* Ability to adapt and work well under pressure in a fast-paced environment
* Positive and resilient attitude
* CS role is a plus

Beneficio del lavoro

Working Time 24/7, 2 day off per week, arrange by team leaders

Base salary, meal allowance, skill allowance, Internet allowance, monthly KPI bonus

SHUI, 14 Annual leave per year
Computer provided
100% English Environment
Global training program
Annual review
13th pay salary

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Scadenza: 16-05-2024

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