Customer Quality Supervisor (CQS)
Báo lỗi
Lượt xem: 102
Ngày cập nhật: 24-04-2024
Địa điểm: Đồng Nai
Ngành nghề: Quản lý chất lượng (QA/QC)
Số lượng tuyển: 1
Vị trí: Quản đốc/ Giám Sát/ Tổ Trưởng
Mức lương: Thỏa thuận
Mô tả công việc
1. Receive the customer complaint and work directly with customer for the issue analysis.2. Check 8D reports and make sure everything in good preparing ( CAPA, FMEA, … ) before send to customer.
3. Initiate quality assurance and quality improvement measures. Check effectiveness and start corrective measure if necessary.
4. Plan, carry out and document audits in accordance with the applicable quality standard and norms. Support of customer in technical and quality issues.
5. Work with SAP system to complete the task and control the response on-time
6. Prepare the meeting with other department for root cause analysis and CAPA, meeting with customer.
7. Discussion with customers, development, design and production (e.g CIP…), as well as all product sites
8. Complete the other tasks from Lab & customer quality manager
Yêu cầu công việc
- Experience handle customer complaint in the electronic field (3-5 years experience) - University/College Degree * Knowledge Required: 1. Analytical thinking, ability to work in a team, sense of responsibility. 2. Processing of customer complaints and preparation of 8D reports. 3. Failure analysis on power suppliers, chargers and battery packs. 4. Using quality tools FMEA, Ishikawa diagram, 5 Whys. 5. English spoken and written well 6. Willingness to travel.Quyền lợi công việc
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