Customer Quality Supervisor (CQS)

Erreur

☞ Công ty TNHH FRIWO Việt Nam

Vue: 102

Jour de mise à jour: 30-12-2024

Localisation: Dong Nai

Catégorie: Assurance Qualité / Contrôle Qualité

Nombre de recrutements: 1

Niveau: Quản đốc/ Giám Sát/ Tổ Trưởng

Salaire: Thỏa thuận

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Description de l’emploi

1. Receive the customer complaint and work directly with customer for the issue analysis.

2. Check 8D reports and make sure everything in good preparing ( CAPA, FMEA, … ) before send to customer.

3. Initiate quality assurance and quality improvement measures. Check effectiveness and start corrective measure if necessary.

4. Plan, carry out and document audits in accordance with the applicable quality standard and norms. Support of customer in technical and quality issues.

5. Work with SAP system to complete the task and control the response on-time

6. Prepare the meeting with other department for root cause analysis and CAPA, meeting with customer.

7. Discussion with customers, development, design and production (e.g CIP…), as well as all product sites

8. Complete the other tasks from Lab & customer quality manager

Exigences de l’emploi

- Experience handle customer complaint in the electronic field (3-5 years experience) - University/College Degree * Knowledge Required: 1. Analytical thinking, ability to work in a team, sense of responsibility. 2. Processing of customer complaints and preparation of 8D reports. 3. Failure analysis on power suppliers, chargers and battery packs. 4. Using quality tools FMEA, Ishikawa diagram, 5 Whys. 5. English spoken and written well 6. Willingness to travel.

Bénéfice d’emploi

Benefits according to the regime of the company.
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Les autres informations

- 01 job application
- 01 CV
- 01 resident permit, 3 identify cards, , 01 medical statement
- 01 character reference
- Related certificate

Langue de présentation:

Informations de contact

Contact: Ms Helen

Date limite: 29-01-2025

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