募集人数: 1
レベル: Quản đốc/ Giám Sát/ Tổ Trưởng
給料: Thỏa thuận
仕事内容
1. Receive the customer complaint and work directly with customer for the issue analysis.2. Check 8D reports and make sure everything in good preparing ( CAPA, FMEA, … ) before send to customer.
3. Initiate quality assurance and quality improvement measures. Check effectiveness and start corrective measure if necessary.
4. Plan, carry out and document audits in accordance with the applicable quality standard and norms. Support of customer in technical and quality issues.
5. Work with SAP system to complete the task and control the response on-time
6. Prepare the meeting with other department for root cause analysis and CAPA, meeting with customer.
7. Discussion with customers, development, design and production (e.g CIP…), as well as all product sites
8. Complete the other tasks from Lab & customer quality manager
仕事の要件
- Experience handle customer complaint in the electronic field (3-5 years experience) - University/College Degree * Knowledge Required: 1. Analytical thinking, ability to work in a team, sense of responsibility. 2. Processing of customer complaints and preparation of 8D reports. 3. Failure analysis on power suppliers, chargers and battery packs. 4. Using quality tools FMEA, Ishikawa diagram, 5 Whys. 5. English spoken and written well 6. Willingness to travel.仕事上の利点
その他の情報
プレゼンテーションの言語:
連絡先情報
連絡先: Ms Helen
締切: 09-01-2025
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