Customer Quality Supervisor (CQS)

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☞ Công ty TNHH FRIWO Việt Nam

Aussicht: 102

Update Tag: 10-12-2024

Ort: Dong Nai

Kategorie: Qualitätssicherung / Qualitätskontrolle

Anzahl der Rekruten: 1

Position: Quản đốc/ Giám Sát/ Tổ Trưởng

Gehalt: Thỏa thuận

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Jobbeschreibung

1. Receive the customer complaint and work directly with customer for the issue analysis.

2. Check 8D reports and make sure everything in good preparing ( CAPA, FMEA, … ) before send to customer.

3. Initiate quality assurance and quality improvement measures. Check effectiveness and start corrective measure if necessary.

4. Plan, carry out and document audits in accordance with the applicable quality standard and norms. Support of customer in technical and quality issues.

5. Work with SAP system to complete the task and control the response on-time

6. Prepare the meeting with other department for root cause analysis and CAPA, meeting with customer.

7. Discussion with customers, development, design and production (e.g CIP…), as well as all product sites

8. Complete the other tasks from Lab & customer quality manager

Stellenanforderung

- Experience handle customer complaint in the electronic field (3-5 years experience) - University/College Degree * Knowledge Required: 1. Analytical thinking, ability to work in a team, sense of responsibility. 2. Processing of customer complaints and preparation of 8D reports. 3. Failure analysis on power suppliers, chargers and battery packs. 4. Using quality tools FMEA, Ishikawa diagram, 5 Whys. 5. English spoken and written well 6. Willingness to travel.

Job Nutzen

Benefits according to the regime of the company.
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Andere Informationen

- 01 job application
- 01 CV
- 01 resident permit, 3 identify cards, , 01 medical statement
- 01 character reference
- Related certificate

Präsentationssprache:

Kontaktinformation

Kontakt: Ms Helen

Frist: 09-01-2025

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