Customer Quality Supervisor (CQS)

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☞ Công ty TNHH FRIWO Việt Nam

View: 102

Update day: 30-12-2024

Location: Dong Nai

Category: Quality Assurance / Quality Control

Number of recruitment: 1

Position: Quản đốc/ Giám Sát/ Tổ Trưởng

Salary: Thỏa thuận

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Job description

1. Receive the customer complaint and work directly with customer for the issue analysis.

2. Check 8D reports and make sure everything in good preparing ( CAPA, FMEA, … ) before send to customer.

3. Initiate quality assurance and quality improvement measures. Check effectiveness and start corrective measure if necessary.

4. Plan, carry out and document audits in accordance with the applicable quality standard and norms. Support of customer in technical and quality issues.

5. Work with SAP system to complete the task and control the response on-time

6. Prepare the meeting with other department for root cause analysis and CAPA, meeting with customer.

7. Discussion with customers, development, design and production (e.g CIP…), as well as all product sites

8. Complete the other tasks from Lab & customer quality manager

Job requirement

- Experience handle customer complaint in the electronic field (3-5 years experience) - University/College Degree * Knowledge Required: 1. Analytical thinking, ability to work in a team, sense of responsibility. 2. Processing of customer complaints and preparation of 8D reports. 3. Failure analysis on power suppliers, chargers and battery packs. 4. Using quality tools FMEA, Ishikawa diagram, 5 Whys. 5. English spoken and written well 6. Willingness to travel.

Job benefit

Benefits according to the regime of the company.
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Other information

- 01 job application
- 01 CV
- 01 resident permit, 3 identify cards, , 01 medical statement
- 01 character reference
- Related certificate

Language of presentation:

Contact Information

Contact: Ms Helen

Deadline: 29-01-2025

Click to apply for free candidate

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